We offer Business VoIP PBX services at one of three different service levels
You can choose the service level that best suits your business needs:
Silver
VoIP PBX Platform & Hardware
Full Featured VoIP User
VoIP Phones/ ATA Adapters
- (Customer must provide)
Initial Configuration & Set Up
- Lavoda provides remote programming of platform & phone configurations
- Customer is responsible for onsite turnup, testing & training
Configuration Changes & Ongoing Support
- Lavoda provides remote support for configuration changes & trouble/repair handling
- Customer is responsible for all equipment related changes & trouble/repair as well as equipment replacement
Gold
VoIP PBX Platform & Hardware
Full Featured VoIP User
VoIP Phones/ ATA Adapters
Initial Configuration & Set Up
- Lavoda provides remote programming of platform & phone configurations
- Lavoda ships preprogrammed VoIP phones to Customer site for installation
- Customer is responsible for onsite turn up, testing & training
Configuration Changes & Ongoing Support
- Lavoda provides remote support for configuration changes & trouble/repair handling
- Lavoda is responsible for all equipment related changes & trouble/repair as well as equipment replacement at no cost to Customer
Platinum
VoIP PBX Platform & Hardware
Full Featured VoIP User
VoIP Phones/ ATA Adapters
Fully Managed Onsite Implementation & Hands On Support
Initial Configuration & Set Up
- Lavoda provides remote programming of platform & phone configurations
- Lavoda provides full onsite programming, installation, testing & training
Configuration Changes & Ongoing Support
- Lavoda provides remote and full onsite support for configuration changes & trouble/repair handling
- Lavoda is responsible for all equipment related changes & trouble/repair as well as equipment replacement at no cost to Customer
Advanced features included with the system:
- Voicemail / Email integration
- Dynamic call routing with customizable call trees
- Disaster recovery failover
- Desktop / Cell phone integration
- Unlimited calling